KLIPFEL is listening to you

Your civility *

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Your firstname *

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Your lastname *

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Your email address *

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Your address *

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Your postcode *

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Your town *

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Your country *

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Your phone number *

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Subject of your request *

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Your message *

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Remaining characters : 400

Reference or order number

Please enter the order number or reference if you made the purchase through internet

Product concerned *

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Centilisation (75cl, 3L, ...) *

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Colour *

Red

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White

Please select the concerned product colour

Barcode (8, 13 or 14 Digits) *

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Number of items *

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Batch number *

Please enter the batch number:
Starts with L + 8 characters then time or 6 digits for instance L20604503 14:56 or L40527B01 012563
Bottles: the Batch Number can be found printed in black on the back label, the bottom of the bottle,
the neck, the cap, the top of the bottle or engraved below the back label.
Box: lasered on top of the box

Store *

Please enter the store where you bought the concerned product

Location of store *

Please enter the store location where you bought the concerned product

Date of purchase *

Please enter the concerned product purchase date

Have you kept the product *

Yes

Please indicate if you kept the product

Have you kept the ticket *

Yes

Please indicate if you kept the ticket

Attachment (.jpg, .pdf or .doc)

Please attach any useful document (picture of product, scan of receipt, ...) in .pdf, .jpg or .doc format

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Contact : Maison Klipfel

10 Rue des Jardins
67140 Barr

Tel: +33 (0)3 88 58 59 00
www.klipfel.com

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Legal information

In accordance with the current legislation on the protection of personal data, including the RGPD, the Privacy Policy of our site informs you of the conditions under which your data are processed, the duration of their retention, and specifies the coordinates our Data Protection Officer (DPO). As such, you have the right to access, modify, delete, limit the processing, opposition and portability of data concerning you. You can exercise these rights with Les Grands Chais de France by email at dpd@lgcf.fr or by post at the following address: Les Grands Chais de France, 1, rue de la division Leclerc, 67290 Petersbach. You also have the option to withdraw your consent at any time.